Shipping policy

Shipping Policy

Processing Time
Orders are typically prepared and shipped within 3–5 business days of purchase.
During peak seasonal periods (such as holidays), processing may take longer.

Delivery Times

Netherlands: 2 business days after shipment

Belgium & Germany: 2–5 business days after shipment

Shipping Costs

Netherlands: SLetterbox parcel €4.25 / Parcel post €6.95.

Belgium Small Parcel: €9,73 Parcel: €10.03 with track & trace

Germany Small Parcel: €6,5 Parcel: €8,93 with track & trace

Local pickup from Eindhoven is possible by appointment — please email us to arrange a date and time.

Local Pickup
Available from Eindhoven by appointment — contact us to arrange a date and time.

Other Destinations
Currently, we officially ship to the Netherlands, Belgium, and Germany. For other destinations, please contact us before ordering.

Delays
We are not responsible for delays caused by postal services, customs, or other factors beyond our control.

Damages During Shipping
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage.